Privacy Policy

 

Last Updated: 11 August 2026

Klyra AI respects your privacy and is committed to handling your personal data responsibly.

This Privacy Policy explains how CSK BUSINESS SOLUTIONS LLP, operating under the brand Klyra AI ("Klyra AI", "we", "us", or "our), collects, uses, discloses, stores, protects, and deletes personal data when you visit our website, create an account, use our platform, use our AI applications, communicate with us, or otherwise interact with our Services.

Klyra AI is The AI Operating System, bringing together AI models and business-ready AI applications in one unified platform.

This Privacy Policy applies to:

  • https://klyra.ai/

  • your Klyra AI account;

  • the Klyra AI workspace and platform;

  • Klyra AI applications and features;

  • communications from Klyra AI; and

  • other Services that expressly link to this Privacy Policy.

Registered Office:
CSK BUSINESS SOLUTIONS LLP
Mentada, Vizianagaram, Andhra Pradesh, India - 535273

Privacy Contact:
connect@klyra.ai

By using Klyra AI, you acknowledge that you have read this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy explains:

  1. what personal data we collect;

  2. how we collect it;

  3. why we use it;

  4. how we share it;

  5. how third-party AI providers may process information;

  6. how cookies and analytics technologies are used;

  7. how long information is retained;

  8. how we protect information;

  9. your privacy rights and choices;

  10. how you can contact us about privacy matters.

This Privacy Policy should be read together with our:

  • Terms and Conditions

  • Refund Policy

  • AI Product Terms

  • other policies or notices that may apply to specific Services.

2. Who We Are

Klyra AI is operated by CSK BUSINESS SOLUTIONS LLP, a limited liability partnership established under the laws of India.

For personal data that Klyra AI collects and uses for its own purposes, Klyra AI may act as the relevant Data Fiduciary or equivalent data controller under applicable data-protection laws.

Where a business customer uses Klyra AI to process personal data relating to its own customers, employees, website visitors, or other individuals, the business customer may determine the purposes and means of that processing. In those circumstances, the business customer may act as the relevant Data Fiduciary or controller, while Klyra AI may process information on that customer's behalf as a processor or service provider, where applicable.

The applicable relationship depends on the nature of the processing and the Services being used.

3. Personal Data We Collect

Depending on how you use Klyra AI, we may collect the following categories of information.

3.1 Account Information

When you create or manage an account, we may collect:

  • name;

  • email address;

  • account credentials;

  • profile information;

  • organization or company information;

  • account preferences;

  • subscription information; and

  • other information you voluntarily provide.

You should provide accurate and current information.

3.2 Billing and Payment Information

When you purchase a paid Service, we may receive information relating to:

  • subscription;

  • transaction;

  • billing address;

  • payment status;

  • invoice information;

  • payment method;

  • transaction identifiers; and

  • other information necessary to administer payments.

Payment card details may be collected and processed directly by our payment service providers rather than stored by Klyra AI.

We may retain transaction, invoice and billing records where necessary for accounting, tax, fraud prevention, legal compliance, dispute resolution, or other legitimate business purposes.

3.3 User Content and AI Inputs

Klyra AI allows you to provide content for processing through its AI applications.

Depending on the Services you use, this may include:

  • prompts;

  • instructions;

  • text;

  • documents;

  • images;

  • photographs;

  • audio;

  • video;

  • voice recordings;

  • scripts;

  • business information;

  • brand information;

  • website content;

  • URLs;

  • chatbot knowledge-base information;

  • social media content;

  • other files; and

  • other information you choose to submit.

We refer to this collectively as User Content.

User Content may contain personal data belonging to you or other individuals.

You are responsible for ensuring that you have the appropriate rights, permissions, notices, and legal basis required before submitting another person's personal data, image, voice, likeness, confidential information, or other protected material to Klyra AI.

3.4 AI Outputs

When you use an AI application, Klyra AI may generate or return:

  • text;

  • images;

  • audio;

  • video;

  • transcriptions;

  • chatbot responses;

  • voice outputs;

  • presentations;

  • other AI-generated material.

These Outputs may be stored in your account or workspace so that you can view, manage, download, or otherwise use them.

3.5 Communications

When you contact Klyra AI, we may collect information contained in your communications, including:

  • your name;

  • email address;

  • support requests;

  • feedback;

  • attachments;

  • account information;

  • correspondence; and

  • information needed to resolve your request.

3.6 Technical and Usage Information

When you access Klyra AI, we may automatically receive technical information such as:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • language;

  • approximate geographic information;

  • pages or screens visited;

  • referring pages;

  • session information;

  • timestamps;

  • feature usage;

  • interactions with the Services;

  • performance information;

  • error information; and

  • other technical information generated through use of the Services.

We use this information to operate, secure, analyze, maintain, and improve Klyra AI.

4. Cookies and Similar Technologies

Klyra AI uses cookies and similar technologies to operate and understand the Website and Services.

Cookies may be used for purposes including:

  • authentication;

  • security;

  • session management;

  • preferences;

  • functionality;

  • analytics;

  • performance measurement; and

  • understanding how visitors use our Website.

Some cookies are necessary for the Website or Services to function.

Other cookies or similar technologies may require your consent depending on applicable law.

5. Google Analytics and Google Tag Manager

Klyra AI uses Google Analytics and Google Tag Manager.

Google Tag Manager helps us manage website tags and related technologies. Google Analytics helps us understand how visitors and users interact with our Website and Services.

Depending on the configuration and your choices, analytics technologies may collect information such as:

  • device and browser information;

  • approximate location;

  • pages visited;

  • session information;

  • interactions;

  • events;

  • referral information;

  • technical information; and

  • pseudonymous identifiers such as analytics cookie identifiers.

Google Analytics may use first-party cookies to measure interactions and generate statistical reports.

We configure our analytics implementation so that we do not intentionally send information to Google Analytics that directly identifies you, such as the contents of your prompts, passwords, payment card numbers, or other information that should not be used for analytics.

Google Analytics processes information according to Google's applicable terms and privacy documentation.

You can manage certain cookie and analytics choices through your browser and, where provided, Klyra AI's consent controls.

6. How We Use Personal Data

We may use personal data for the following purposes:

Providing the Services

To:

  • create and maintain your account;

  • authenticate users;

  • provide AI applications;

  • process Inputs;

  • generate Outputs;

  • store your workspace information;

  • provide requested features;

  • process subscriptions; and

  • provide customer support.

Operating and Improving Klyra AI

To:

  • maintain the platform;

  • understand feature usage;

  • improve performance;

  • diagnose errors;

  • develop new features;

  • improve user experience;

  • measure product performance; and

  • understand how customers use the AI Operating System.

Security and Fraud Prevention

To:

  • protect accounts;

  • detect unauthorized access;

  • prevent fraud;

  • detect abuse;

  • protect platform infrastructure;

  • investigate security incidents;

  • enforce our policies; and

  • protect Klyra AI and its users.

Communications

To send:

  • account notifications;

  • security notifications;

  • billing communications;

  • service updates;

  • support responses;

  • important legal notices; and

  • other transactional communications.

Marketing

Where permitted by applicable law, we may send information about Klyra AI, new products, features, educational resources, or promotional offers.

You can unsubscribe from promotional communications at any time.

Unsubscribing from marketing communications does not prevent us from sending essential transactional, security, legal, or account-related communications.

Legal Compliance

We may process information where necessary to:

  • comply with applicable law;

  • respond to lawful requests;

  • establish or defend legal claims;

  • investigate suspected violations;

  • protect rights and property; or

  • satisfy regulatory or legal obligations.

7. AI Processing

Klyra AI provides access to multiple AI models and AI applications through one platform.

Depending on the Service you use, your Inputs and related information may be processed by third-party AI model providers or infrastructure providers.

Klyra AI's architecture may use providers including, among others:

  • OpenAI;

  • Anthropic;

  • Google;

  • xAI;

  • Stability AI;

  • Kling;

  • Veo;

  • Sora;

  • HeyGen;

  • ElevenLabs;

  • AWS;

  • Microsoft Azure; and

  • other providers that may be introduced or replaced over time.

The particular providers used may vary depending on the AI application, model selected, availability, technical requirements, and other factors.

Where a third-party provider processes your information, that processing may be subject to the provider's own privacy practices and contractual terms.

Klyra AI selects and integrates third-party services as part of providing the Services, but third-party providers may change over time.

8. What Happens to Your AI Inputs and User Content

When you submit an Input to Klyra AI, we process it to provide the requested Service.

For example, if you:

  • submit a writing prompt, it may be processed by a language model;

  • upload an image, it may be processed by an image-generation or image-editing provider;

  • upload audio, it may be processed by a speech or voice provider;

  • generate a video, relevant information may be processed by a video-generation provider;

  • create a chatbot, information you provide for that chatbot may be processed to operate the chatbot.

The information required to provide a particular feature may therefore be transmitted to the relevant third-party provider.

Klyra AI does not sell your User Content as a product.

We do not use your User Content for unrelated purposes merely because you submitted it to Klyra AI.

Where applicable, processing is performed to provide the Services, maintain and secure the platform, comply with law, or perform purposes disclosed in this Privacy Policy.

9. AI Training

Klyra AI does not represent that every third-party AI provider uses identical data-processing practices.

Where applicable, Klyra AI's contractual arrangements and technical configurations are intended to govern how User Content is handled by third-party AI providers.

Klyra AI does not intentionally use your private User Content to train its own general-purpose AI model unless we separately notify you and have an appropriate legal basis to do so.

Third-party providers may have their own policies regarding retention, abuse monitoring, safety processing, or model improvement. Where relevant, those practices may apply to the processing required to provide a particular AI Service.

You should review applicable third-party terms where a feature specifically directs you to them.

10. Business and Team Use

Klyra AI supports individual users, professionals, teams, agencies, and businesses.

Where you use Klyra AI on behalf of an organization:

  • your organization may control your Account;

  • administrators may be able to manage users and workspace access;

  • your organization may have access to information generated or stored within its workspace;

  • the organization may establish its own policies regarding User Content; and

  • the organization may determine the purposes for which personal data is processed through the Services.

If you use Klyra AI as part of an organization, questions about access, deletion, or processing of organization-controlled information may need to be directed to your organization.

11. Sharing of Personal Data

We may share personal data with the following categories of recipients where necessary and permitted by applicable law.

Service Providers

We may use third-party providers for:

  • AI model processing;

  • cloud hosting;

  • infrastructure;

  • databases;

  • storage;

  • payment processing;

  • email delivery;

  • customer support;

  • analytics;

  • security;

  • monitoring;

  • communications;

  • authentication; and

  • other operational services.

These providers receive information only as reasonably necessary for the services they provide to us.

Legal and Regulatory Authorities

We may disclose information where required by applicable law, legal process, court order, regulatory requirement, or lawful government request.

Professional Advisers

We may share information with professional advisers such as lawyers, accountants, auditors, insurers, or other advisers where reasonably necessary.

Business Transfers

If Klyra AI undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, relevant information may be transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may share information where you instruct us to do so or where you otherwise provide appropriate consent.

12. We Do Not Sell Personal Data

Klyra AI does not sell personal data as a standalone commercial product.

We use personal data to operate, provide, secure, improve, and support Klyra AI and for other purposes described in this Privacy Policy.

13. International Data Processing

Klyra AI and its service providers may process or store information in countries other than the country in which you live.

This may occur because our cloud infrastructure, AI providers, analytics providers, payment providers, or other service providers operate internationally.

Where personal data is transferred across borders, Klyra AI will take measures required by applicable law and applicable contractual or technical safeguards.

The location of processing may change as Klyra AI changes its infrastructure or service providers.

14. Data Security

Klyra AI takes reasonable technical and organizational measures designed to protect personal data against:

  • unauthorized access;

  • unauthorized disclosure;

  • alteration;

  • misuse;

  • loss;

  • destruction; and

  • other security risks.

Security measures may include access controls, authentication, encryption in transit, monitoring, logging, infrastructure protections, and other safeguards appropriate to the nature of the information and the Services.

However, no internet-based service can guarantee absolute security.

You are also responsible for protecting your Account credentials and devices.

15. Data Retention

Klyra AI follows a deletion-oriented retention approach.

When you close your Klyra AI Account, we intend to delete your personal data and User Content associated with that Account after account closure, subject to the exceptions described below.

We may retain limited information where necessary for:

  • compliance with legal or regulatory obligations;

  • accounting or tax requirements;

  • fraud prevention;

  • security investigations;

  • enforcement of our agreements;

  • establishment, exercise, or defense of legal claims;

  • dispute resolution;

  • prevention of abuse;

  • maintaining necessary business records; or

  • other purposes permitted or required by applicable law.

Information retained for these purposes will be retained only for as long as reasonably necessary for the applicable purpose.

Deletion from active systems may not immediately remove information from secure backups. Backup copies may be retained temporarily as part of normal backup, disaster recovery, and security processes and will be deleted or overwritten according to the applicable backup lifecycle.

Analytics information maintained separately by third-party analytics providers may be subject to the retention periods configured for those services and the providers' applicable policies.

16. Account Deletion

You may request closure or deletion of your Klyra AI Account through the available account controls or by contacting us.

When your Account is closed:

  • access to the Account may end;

  • User Content may become unavailable;

  • personal data associated with the Account will be scheduled for deletion;

  • active subscriptions may need to be cancelled separately; and

  • information that must be retained for legal, security, accounting, fraud-prevention, or dispute-related purposes may remain for the applicable retention period.

You should download any information you wish to keep before closing your Account where export functionality is available.

17. Your Privacy Rights

Depending on where you live and the laws applicable to your personal data, you may have rights including:

  • requesting access to personal data we hold about you;

  • requesting correction of inaccurate or incomplete personal data;

  • requesting deletion or erasure of personal data;

  • withdrawing consent where processing is based on consent;

  • requesting information about how your personal data is processed;

  • raising a grievance or complaint;

  • requesting assistance in exercising applicable privacy rights; and

  • other rights provided by applicable law.

Under India's Digital Personal Data Protection framework, applicable rights and mechanisms may include rights relating to access, correction, erasure, consent withdrawal, and grievance redressal. The precise availability and implementation of rights depends on the applicable law and its effective commencement.

To exercise an applicable privacy right, contact:

connect@klyra.ai

We may need to verify your identity before completing certain requests.

We will respond to valid requests within the period required by applicable law.

18. Withdrawal of Consent

Where we process personal data based on your consent, you may withdraw that consent where permitted by applicable law.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Withdrawing consent may affect our ability to provide certain Services or features where that processing is necessary to provide the requested Service.

You can contact us at:

connect@klyra.ai

19. Complaints and Grievances

If you have a privacy concern, complaint, or grievance, please contact us first so that we can investigate and attempt to resolve the issue.

Privacy and Grievance Contact:
CSK BUSINESS SOLUTIONS LLP
Klyra AI
Mentada, Vizianagaram, Andhra Pradesh, India - 535273

Email: connect@klyra.ai

Where applicable law provides an external regulatory or supervisory complaint mechanism, you may also have the right to approach the relevant authority.

20. Children's Privacy

Klyra AI is intended for users who are legally capable of entering into a binding agreement, and our standard Accounts are not intended for persons under 18.

We do not knowingly permit children under 18 to create standard Klyra AI Accounts.

If you believe that a child has provided personal data to Klyra AI without appropriate authorization, please contact us at:

connect@klyra.ai

If we become aware that we have collected personal data from a child in circumstances where such processing is not permitted, we will take reasonable steps to address the situation in accordance with applicable law.

21. Marketing Communications

We may send you promotional communications about Klyra AI where permitted by applicable law.

You may unsubscribe from marketing emails using the unsubscribe mechanism included in the communication or by contacting:

connect@klyra.ai

You may continue to receive essential communications relating to:

  • your Account;

  • billing;

  • security;

  • legal notices;

  • service availability;

  • transactions; and

  • other necessary administration of the Services.

22. Third-Party Websites and Services

Klyra AI may link to or integrate with third-party websites, applications, platforms, or services.

Examples may include:

  • AI model providers;

  • payment providers;

  • social platforms;

  • cloud services;

  • communication services;

  • external chatbot integrations;

  • publishing platforms; and

  • other third-party services.

Those third parties may have separate privacy policies and terms.

Klyra AI is not responsible for the privacy practices of independent third-party services that are not controlled by us.

You should review the privacy policies of third-party services before providing information directly to them.

23. Social Media and External Integrations

Certain Klyra AI applications may allow you to connect external accounts or services.

Depending on the integration, Klyra AI may receive information necessary to authenticate the connection or perform the requested action.

For example, where you connect a social-media, website, publishing, or communication service, Klyra AI may process the information necessary to provide that integration.

You are responsible for ensuring that you have the authority to connect and use any third-party account.

Third-party services remain subject to their own terms and privacy policies.

24. Data From Other People

Some Klyra AI features allow you to submit information about other individuals.

Examples may include:

  • customer information;

  • employee information;

  • contact information;

  • chatbot visitor information;

  • images;

  • voice recordings;

  • documents; and

  • other business data.

If you provide personal data about another person, you are responsible for ensuring that you have the legal authority, notices, consents, and other permissions required by applicable law.

Where you use Klyra AI as part of your business operations, you should configure and use the Services in a manner consistent with your own privacy obligations.

25. Sensitive Personal Data

You should not submit highly sensitive personal information to Klyra AI unless the relevant Service is specifically designed to support such information and you have an appropriate legal basis for doing so.

Examples of information that should be treated with particular care include:

  • financial account information;

  • authentication credentials;

  • health information;

  • government identification numbers;

  • highly sensitive personal information;

  • information about children; and

  • confidential information belonging to another person.

Never submit passwords, payment card security codes, private authentication keys, or other credentials into an AI prompt.

26. Accuracy of Personal Data

You are responsible for ensuring that information you provide to Klyra AI is accurate and current where accuracy is necessary for the Services.

You may request correction of inaccurate personal data where applicable.

27. Data Protection for AI Applications

Klyra AI provides applications capable of processing text, images, audio, video, voice, documents, URLs, chatbot knowledge bases, and other information.

Because different AI applications may require different processing technologies, the information sent to third-party providers may differ depending on the Service you use.

Klyra AI's AI architecture is designed to integrate multiple AI providers rather than rely on a single underlying model.

This means that the relevant third-party provider may vary based on the AI application or model selected.

Where technically and commercially appropriate, Klyra AI may change the provider used for a particular capability without changing the core purpose for which your information is processed.

28. Analytics and Product Improvement

Klyra AI may use analytics and product-usage information to understand:

  • which features are used;

  • how users navigate the platform;

  • where users encounter errors;

  • feature performance;

  • processing performance;

  • conversions;

  • completion rates; and

  • other product-performance metrics.

The Klyra AI product requirements explicitly include analytics for feature usage, clicks, conversions, failures, processing time, completion, and drop-off.

Analytics information is used to help us improve the Services and user experience.

We do not intentionally use analytics tools to collect the contents of your private AI conversations or prompts for general website analytics.

29. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made to reflect:

  • changes to Klyra AI;

  • new AI applications;

  • new service providers;

  • changes to data-processing practices;

  • legal or regulatory requirements;

  • security improvements; or

  • changes to our business.

When we make material changes, we will take reasonable steps to provide appropriate notice where required.

The updated version will be published on this page with a revised Last Updated date.

30. Relationship With Other Policies

This Privacy Policy should be read together with:

Terms and Conditions
https://klyra.ai/page/terms-and-conditions

Refund Policy
https://klyra.ai/page/refund-policy

AI Product Terms
https://klyra.ai/page/ai-product-terms

If another policy contains a specific privacy notice for a particular Service, that notice may supplement this Privacy Policy.

Where applicable law requires a specific notice or disclosure, that requirement will prevail.

31. Contact Us

If you have questions, requests, complaints, or concerns about privacy or personal data, contact us:

CSK BUSINESS SOLUTIONS LLP
Klyra AI

Mentada, Vizianagaram, Andhra Pradesh, India - 535273

Email: connect@klyra.ai

Website: https://klyra.ai/

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.

Summary

Klyra AI is committed to:

  • collecting information responsibly;

  • using information for legitimate and disclosed purposes;

  • protecting User Content;

  • providing transparency regarding third-party AI providers;

  • using Google Analytics and Google Tag Manager transparently;

  • deleting account-related personal data and User Content after account closure, subject to necessary legal and operational exceptions;

  • respecting applicable privacy rights; and

  • continuously improving our privacy and security practices.

Your privacy matters to us, and we aim to make our data practices understandable as Klyra AI continues to evolve as The AI Operating System.