Overview

What is Zapier?

Zapier is an automation platform that helps individuals and businesses connect their applications and automate repetitive workflows without requiring traditional software development. Its platform combines workflow automation with AI capabilities, allowing users to build workflows that connect thousands of apps, add AI-powered steps, create autonomous agents, and automate business processes. Zapier workflows use triggers and actions to move information and perform tasks across connected applications. AI capabilities can be added to workflows for tasks such as summarization, classification, drafting, decision-making, and autonomous task execution. Zapier also provides AI agents, chatbots, Tables, Forms, MCP, and developer tools, making it possible to connect AI systems with business applications and workflows.

The problem

What Problem Does It Solve?

Zapier reduces the manual work involved in moving information between applications and executing repetitive business processes.

Instead of manually transferring information or building custom integrations for every workflow, users can connect applications through automated workflows and add AI where reasoning, classification, generation, or decision-making is required.

Best for

Who is Zapier for?

Zapier is designed for businesses, operations teams, marketers, sales teams, customer support teams, developers, and individuals who want to automate repetitive work and connect the applications they use.

Explore

What can you do with Zapier

Features

AI Agents AI Agent Development Marketing Automation Sales Outreach CRM Automation AI Chatbot Customer Service Agent AI Support Agent Workflow Automation Process Automation App Integrations

Use cases

Sales Outreach Customer Service Automation Support Ticket Automation Customer Self-Service Workflow Automation Team Collaboration Project Management Business Process Automation Task Automation Browser Automation Document Automation Email Automation Data Automation AI Agent Workflows

Platforms

Web App Chrome Extension API

Product preview

Screenshots

Explore screenshots of Zapier and see how the product works.

Pricing

Pricing model

freemium

USD 0.00 starting price

Free plan available Free trial available

Zapier offers a free plan with 100 tasks per month. Paid plans expand workflow capabilities, app access, collaboration, and automation capacity. Professional starts at $19.99 per month, while Team starts at $69 per month. Enterprise pricing is available through sales.